Retabet
Welcome to Retabet Casino
We operate as a trusted online casino and sportsbook in Spain, holding full licensing from the Dirección General de Ordenación del Juego. Our credentials include general licences for Betting and Other Games, alongside singular licences for Roulette, Blackjack and Slots.
RETAbet.es Apuestas Online S.A. runs our platform. We protect players through SSL encryption, RGIAJ self-exclusion tools and independent audits.
| Main Feature | Details |
|---|---|
| Established | 2014 online |
| Operator | RETAbet.es Apuestas Online S.A. |
| Spanish Licence | DGOJ (Apuestas, Otros Juegos) |
| Verticals | Casino, Sports, Live |
| Welcome Bonus | Up to 200 free spins |
| Payments | Bizum, PayPal, Visa, MasterCard, Paysafecard |
| Support Hours | 09:00-00:00 CET Chat, Email, Phone |
| Mobile Apps | iOS, Android |
Get Started in Minutes
Quick Registration
We've designed our account creation process at Retabet.es to be incredibly straightforward. You'll click "Create Account," provide your email, choose a password, and confirm you're over 18 and living in Spain. Our smart document scanner lets you auto-fill your name and DNI/NIE details using your smartphone camera. Most players complete registration in under three minutes.
Simple Verification
We follow DGOJ regulations requiring KYC verification before deposits exceed €150 or withdrawals begin. Upload both sides of your DNI/NIE plus a utility bill or bank statement dated within the last three months through our secure portal. We approve 90% of submissions the same day.
- No verification fees
- Track your status in "My Account"
- Play free games while we review documents
- RGIAJ self-exclusion options available during signup
Access Your Account
Secure Login Process
We've made logging in straightforward. Click "Iniciar sesión" on Retabet.es and enter your DNI/NIE or email along with your password. Your data travels through 256-bit SSL encryption, and we automatically close sessions after 20 minutes of inactivity. Want extra protection? Head to "Mi Cuenta" and enable SMS two-step verification.
Password Recovery
Forgot your password? Select "¿Has olvidado tu contraseña?" and type in the ID linked to your account. We'll send a one-time email link to reset it. Sometimes we ask for the last four digits of your registered card to confirm it's really you.
Extra Security Tips
- Change your password every 90 days
- Never share DNI/NIE credentials
- Activate 2FA whenever possible
Exclusive Welcome Bonuses
We can't advertise welcome bonuses to brand new players. Spanish law under Royal Decree 958/2020 prohibits promotional offers for accounts less than 30 days old. Once your account passes verification and hits that 30-day mark, our promotions section opens up for you.
The standard bonus we unlock is a 100% match up to €200. You'll need to deposit at least €10 using Visa, Mastercard, Bizum, PayPal or bank transfer. After opting in, we credit the bonus funds immediately. Wagering sits at 30 times for slots and 60 times for table games before you can withdraw. You've got 30 days from activation to clear it.
Ongoing Promotions
We can only display bonuses to verified customers with accounts at least 30 days old, as required by Royal Decree 958/2020 in Spain. Once you're eligible, we offer several recurring promotions throughout the year.
Our Thursday Reload gives you 100% up to €25 with a minimum €10 deposit and 20× wagering. On weekends, we award 50 free spins after you wager €20. We also provide 10% cashback on weekly slot losses up to €100.
We participate in Pragmatic Play Drop & Wins with daily drops and weekly tournaments featuring a €500,000 prize pool. During Christmas, Easter and La Liga finals, we run seasonal specials with leaderboards reaching €10,000.
You'll find all promotion terms, eligible games and rollover requirements displayed inside your account.
Featured Slot Games
We offer over 1,400 certified slots from NetEnt, Play'n GO, Pragmatic Play and home-grown MGA Games. Spanish residents can try them in demo mode or play for real money.
These five titles saw the most action in Spain during July 2024:
| Game | Provider | RTP | Volatility | Jackpot |
|---|---|---|---|---|
| Book of Dead | Play'n GO | 96.21% | High | Fixed |
| Starburst | NetEnt | 96.09% | Low | Fixed |
| Gonzo's Quest Megaways | Red Tiger | 95.77% | Med-High | Fixed |
| Divine Fortune | NetEnt | 94.59% | Medium | Progressive (€200k avg) |
| Chiquito 2 Condemor | MGA Games | 95.00% | Medium | Local |
Live Casino Experience
We've partnered with Playtech Live and Evolution Gaming to bring you authentic casino action streamed directly from studios in Madrid and Riga. Spanish-speaking dealers host real tables in real time, creating an atmosphere that mirrors land-based casinos across Spain.
Available Games
Our live section includes Quantum Roulette and Spanish Roulette from Playtech, plus Lightning Roulette and Immersive Roulette through Evolution. You'll find All Bets Blackjack, Unlimited Blackjack, Speed Baccarat, Prestige Baccarat, Casino Hold'em, and Three Card Poker. We also feature game shows like Crazy Time and Adventures Beyond Wonderland.
Streams run at 1080p with low-latency mode. Bets start at €0.50 and go up to €5,000. Integrated live chat, side bets, and real-time statistics complete the experience.
Table Games Collection
We offer more than 40 RNG table games at Retabet Casino. Our collection comes from Playtech, MGA Games and iSoftBet, with every title certified by the Dirección General de Ordenación del Juego.
Our roulette selection includes Premium European Roulette, French Roulette, American Roulette, 3D Ruleta and Quantum Auto Roulette. For blackjack fans, we've got Classic Blackjack, Blackjack Surrender, Multihand Blackjack and Blackjack Switch with bets from €1 to €5,000 per hand. We also feature Baccarat and Punto Banco with configurable side bets, plus poker variants like Casino Hold'em, Texas Hold'em Bonus Poker, Caribbean Stud Poker and Three Card Poker.
RTPs across our table games range from 97.3% to 99.6%. All titles include quick-bet interfaces and Spanish-language rules that work smoothly on desktop and mobile.
Premium Game Providers
We've partnered with top-tier studios to bring you certified entertainment that works seamlessly on mobile. Spain's Dirección General de Ordenación del Juego tests every title we offer, and eCOGRA audits the RNG systems behind them.
| Provider | Flagship Titles at Retabet |
|---|---|
| NetEnt | Starburst™, Gonzo's Quest™ |
| Games Global (ex-Microgaming) | Immortal Romance, Thunderstruck II |
| Evolution | Lightning Roulette, Crazy Time |
| Pragmatic Play | Sweet Bonanza™, The Dog House™ |
| MGA Games | La Mina de Oro Plus, Chiquito™ |
We work with international giants and Spanish-focused creators alike. New releases arrive weekly, so our game lobby stays current.
Banking for Spanish Players
We offer Spanish customers multiple secure deposit methods that comply with Bank of Spain regulations. All options come without fees.
Available Payment Methods
Visa and Mastercard provide instant deposits between €10 and €4,000 per transaction. Bizum connects to over 30 Spanish banks and credits funds immediately, with limits from €10 to €600. SEPA transfers work through CaixaBank, Santander, BBVA and other major banks, taking 1-2 working days with a €20 minimum.
We also accept cash deposits at more than 2,000 RETAbet retail shops across Spain, where you can deposit or withdraw between €5 and €1,000 on the spot. Our Tarjeta RETAbet prepaid card lets you reload and use funds both online and in shops with real-time balance updates.
Every deposit qualifies for our 100% welcome bonus up to €200 when you opt-in at the cashier.
Fast Withdrawals
We process withdrawals in line with DGOJ regulations, and once we verify your identity, payouts move quickly. You can choose SEPA bank transfers, collect cash at any of our 3,000+ RETAbet shops across Spain, or use Hal-Cash ATMs. Our internal approval takes up to 24 hours. After that, shop collections are instant, Hal-Cash arrives within hours, and bank transfers land in 1 to 3 business days. We set the minimum online withdrawal at €10, though it drops to just €1 in our shops. Daily cash limits reach €600, while transfers don't have a fixed ceiling but remain subject to responsible gaming checks.
| Method | Processing Time | Min / Max (€) |
|---|---|---|
| Bank Transfer (SEPA) | 24–72 h | 10 / — |
| RETAbet shop cash | Instant | 1 / 600 |
| Hal-Cash ATM | Within hours | 10 / 600 |
Mobile Gaming Platform
We built our HTML5 casino to work seamlessly across smartphones and tablets. You'll get sharp graphics and instant browser play without downloads. Spanish players access our complete game lobby—slots, live dealer tables, jackpots—with the same RTP and features you'd find on desktop.
We redesigned navigation for mobile. Fixed menus and quick filters make browsing simple, while compressed graphics reduce loading times. Everything runs smoothly on 3G connections and faster.
Our platform includes optional native apps. Android users can download the APK directly from our site, and iOS players find us on the App Store. We offer over 900 mobile-optimized games from NetEnt, Pragmatic, and MGA. Biometric login through Touch ID or Face ID speeds up access and adds security. You'll need Android 7.0 or iOS 12 as a minimum, and 4G provides the best experience.
Customer Support Channels
Live Chat Support
We offer live chat every day from 09:00 to 00:00 CET. Our Spanish-speaking agents typically respond in under two minutes and handle registration issues, bonus questions, and technical problems on the spot.
Email Assistance
You can reach us at [email protected]. We usually reply within 12 hours and never take longer than 24 hours on working days.
Telephone and WhatsApp
Call our toll-free number 900 840 685 between 08:00 and 23:00 CET. For instant text help, message us on WhatsApp at +34 688 884 772.
FAQ Centre
Our "Ayuda" section on Retabet.es includes step-by-step guides covering deposits, withdrawals, account verification, and responsible gaming. Most common questions get answered there without needing to contact us directly.
Licensing and Security
We operate RETAbet.es through Reta Digital, S.A.U. (CIF A95656310) under both "Apuestas" and "Otros Juegos" general licences from Spain's Dirección General de Ordenación del Juego. Our authorization ensures full compliance with Spanish Law 13/2011 and allows independent oversight of every casino product we offer.
Protection Measures
We secure logins and payments with 256-bit SSL and TLS 1.2 encryption. External labs approved by DGOJ certify all our slots and RNGs. We keep funds in segregated EU bank accounts with quarterly audits. Player identity gets cross-checked with the RGIAJ self-exclusion register, and you can set daily, weekly, and monthly deposit limits from the cashier.
VIP Loyalty Program
We operate Club RETAbet under DGOJ authorization. Our program becomes available to verified customers after 30 days of account activity.
Earning Points
We award 1 point for every €1 wagered on slots and 0.5 points on live tables. Once you accumulate 1,000 points, we convert them to a €1 bonus with 20× wagering requirements valid for seven days. Points remain active for 90 days before expiring.
Program Benefits
We don't use public tier structures. Everyone earns at the same rate, though high-volume players sometimes receive private reload offers and free-spin packages. If you earn 10,000+ points, we provide 10% monthly cashback on net casino losses capped at €200. We also offer priority Spanish support from 09:00 to 23:00 CET through chat or phone.